Privacy Policy
Effective Date: 1 September, 2025
Voxed PLT (“we,” “our,” “us”) is committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, as well as your rights under the PDPA.
1. Collection of Personal Data
We may collect and process the following personal data:
Identification details: Name, NRIC/passport number, company name, job title.
Contact details: Address, phone number, email address.
Business information: Company profile, industry, and services required.
Usage data: Information related to your visits to our website and digital platforms (e.g., IP address, browser type, cookies).
We collect this data when you:
Submit enquiries or forms on our website.
Engage our services or communicate with us.
Subscribe to our newsletters or updates.
Interact with our events, marketing, or campaigns.
2. Purpose of Processing Personal Data
Your personal data may be used for the following purposes:
To provide, manage, and improve our products and services.
To communicate with you regarding enquiries, projects, or service updates.
To send you marketing, promotional materials, or newsletters (with your consent).
To conduct internal administration, audits, and record-keeping.
To comply with legal or regulatory requirements.
3. Disclosure of Personal Data
We may disclose your personal data to:
Business partners and service providers who assist us in delivering our services.
Regulatory authorities or law enforcement where required by law.
Third parties in connection with corporate transactions (e.g., merger, acquisition).
We will not sell, rent, or trade your personal data to unauthorised third parties.
4. Data Security & Retention
We take practical and reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure.
Your personal data will be retained for as long as necessary to fulfil the purpose it was collected for, or as required by legal, regulatory, or accounting obligations.
5. Your Rights Under PDPA
In accordance with the PDPA, you have the right to:
Access: Request a copy of your personal data that we hold.
Correction: Request correction or updates to your personal data if inaccurate.
Withdraw Consent: Withdraw consent to the processing of your personal data for marketing or other purposes.
Restrict Processing: Request limitation on how we process your data.
To exercise these rights, please submit a written request to:
Email: connect@voxed.my
Address: Suite 09-01, Level 09, Integra Tower, The Intermark, No 348, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
We may require proof of identity before processing your request.
6. Cookies & Online Tracking
Our website uses cookies and similar technologies to improve functionality, analyse traffic, and personalise user experiences. You may disable cookies in your browser settings, but certain features may not function properly.
7. Transfer of Data Outside Malaysia
If personal data is transferred outside Malaysia, we will take necessary steps to ensure it is accorded a level of protection comparable to the PDPA.
8. Consent
By providing your personal data to us, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy and the PDPA.
9. Marketing & Promotional Consent
We will only send you marketing and promotional communications (including newsletters, event updates, or special offers) if you have expressly given your consent.
You may opt-in by ticking the relevant consent box when submitting your information through our forms or platforms.
You may withdraw your consent to receive such communications at any time by following the unsubscribe instructions in our emails or contacting us directly at connect@voxed.my
.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
For enquiries, requests, or complaints regarding this Privacy Policy or your personal data, please contact:
Voxed PLT
Suite 09-01, Level 09, Integra Tower, The Intermark,
No 348, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia
Email: connect@voxed.my
LLP Registration No: LLP0023536-LGN